Shipping Policy

This Shipping Policy outlines how orders placed on ELISIR are processed and delivered. Please read it carefully before placing an order.


ORDER PROCESSING TIME

All orders are processed within 1 business day (Monday to Friday, excluding holidays).

Orders placed after 2:00 PM (EST) will be processed on the next business day.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended due to increased order volume.


SHIPPING DESTINATIONS

We currently ship within the United States.


ESTIMATED DELIVERY TIME

Once your order has been processed, estimated delivery times are:

  • Standard Shipping: 3–7 business days

Delivery times are estimates and may vary depending on the carrier, destination, and external factors beyond our control.


SHIPPING RATES

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Occasional promotions may include free shipping, which will be clearly stated at checkout or on our website.


ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with tracking information.

If your order contains multiple items, they may ship separately. In such cases, you will receive tracking details for each shipment.


SHIPPING ADDRESS

Please ensure that your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses.

  • Shipping addresses cannot be changed once an order has been placed.


DELAYS & UNDELIVERED PACKAGES

ELISIR is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances outside our control.

Shipping fees are non-refundable for packages that are returned, refused, or marked as undeliverable due to customer error.


DAMAGED OR LOST PACKAGES

If your order arrives damaged or if you believe it has been lost, please contact us immediately so we can assist you.


RETURNS & REFUNDS

For information regarding returns and refunds, please review our Refund Policy:

👉 https://elisir.us/pages/refund-policy


CONTACT US

If you have any questions regarding shipping or delivery, you may contact us at:

Email: contact@elisir.us

We are happy to assist you.